What we do


A high quality market research consultancy, determined to deliver the insights that matter

The team at Acuity Research & Insights is passionate about delivering quality bespoke quantitative and qualitative research, tailored to meet our clients’ needs.

As a full service agency, we pride ourselves on:

  • the robustness of our data collection methodologies;
  • our rigorous analysis and strategic recommendations;
  • and our concise, customised and actionable presentations and reports.

We’re focussed on delivering the best research solutions and strategies for our valued clients – which include some of Australia’s most well recognised brands and corporations. We believe in building long term partnerships with a small number of core clients, and getting a strong understanding of their business in order to effectively drive commercial and communication strategies.  Our team is proud of conducting several of Australia’s longest running continuous customer engagement and corporate image research projects.

At Acuity, our clients benefit from the hands-on involvement of senior staff in all aspects of the research process; that we keep up to date with leading techniques and thinking; our extensive in-house capabilities; and our relationships with other best-in-field suppliers and consultants.

 Core Areas of Research Expertise:

  • Customer Experience, Satisfaction, Engagement and Loyalty Assessments & Tracking
  • Brand Health, Advertising Development and Effectiveness Measurements & Tools
  • Corporate, Shareholder and Stakeholder Communications Strategy Development & Assessment
  • KPI Development & Monitoring
  • Employee Engagement and Communications Feedback
  • Studies into Community Attitudes and Understanding
  • Market and Customer Segmentations, Usage and Attitude Research



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